We are committed to delivering your orders quickly and safely through our trusted delivery partner Quiqup.

Delivery Partner

All deliveries are handled by Quiqup, ensuring reliable and timely shipment across the UAE.

Delivery Locations & Timelines

Dubai

  • Same-day / Express Delivery:

    Orders placed within our operating hours are eligible for delivery within 4 hours.

  • Delivery timelines may vary slightly during peak hours, public holidays, or due to unforeseen circumstances.

Rest of UAE (Outside Dubai)

  • Standard Delivery:

    Orders are delivered within 1–2 business days.

Order Processing

  • Orders are processed after successful payment confirmation.

  • Orders placed outside business hours, on weekends, or public holidays will be processed on the next working day.

Delivery Charges

  • Delivery charges (if applicable) will be clearly displayed at checkout before order confirmation.

  • Charges may vary based on location and delivery type.

Failed Delivery Attempts

  • If the delivery attempt is unsuccessful due to incorrect address, unavailability of the recipient, or incomplete contact details, our delivery partner may attempt re-delivery or contact you directly.

  • Additional charges may apply for repeated delivery attempts.

Tracking & Updates

  • Once your order is dispatched, you may receive delivery updates directly from Quiqup via SMS or phone call.

Delays

While we aim to meet all delivery timelines, delays may occur due to:

  • Traffic conditions

  • Weather issues

  • Public holidays

  • Force majeure events

We are not liable for delays beyond our control but will always assist in tracking and resolving delivery issues.

Contact Information

For any delivery-related queries or support, please contact our customer support team.